职位描述
Performs check-ins and check-outs efficiently, ensuring guests’ satisfaction
1.高效办理客人入住和退房手续,确保客人的满意。
Performs Cashiering functions efficiently, ensuring guests’ satisfaction
2.高效完成收银工作,确保客人满意。
Handles all guests’ requests or enquires promptly and efficiently, ensuring guests’ satisfaction
3.快捷高效的处理客人请求,确保客人满意。
Familiar with the knowledge of room locations, room types, rates, discounts, hotel facilities and their hours of operation, special promotions etc
4.熟悉客房位置、房型、房价、折扣、酒店设施及其营业时间,特别促销等。
Maintain good working relations with all departments, especially Housekeeping and Reservations.…